Interactive Kiosks & Directories

Gable offers several content management options for kiosks and digital signage networks. This includes content scheduling software that you can use to update messaging and media on a self-service basis. We also provide full content services packages where our design team assists with the creation, proofing, and deployment of all display content. Through our managed services group, we offer monitoring, updates, and support over the lifetime of an interactive kiosk and directory project.

Absolutely, our in-house design studio has extensive experience creating solutions that seamlessly blend into any brand environment through custom enclosures, graphic treatments and complementary wayfinding elements. This approach ensures kiosks enhance, rather than detract from, the overall customer experience.

Gable provides data analytics & consumer insights by using optional software and hardware to evaluate kiosk performance, including user engagement, sales uplift, and dwell time, you can determine the ROI and continuously optimize kiosk programs for greater impact.

While some technical expertise is helpful, Gable aims to provide kiosk solutions that require minimal technical skills to manage and maintain on an ongoing basis. Our dedicated Managed Services team is available for remote or on-site support as needed. We offer training for you to perform basic operations like content updates, preventative maintenance checks, and troubleshooting common issues themselves with minimal disruption.

Yes, modern kiosk platforms support multi-lingual capabilities. Gable can configure the on-screen interface and content management system to display messages in multiple languages depending on the needs of each client’s specific locations and users.

Yes, with the appropriate content management system, modern POS and inventory control systems can interface and share data to allow for real-time updates of product availability on kiosk displays. This level of integration ensures customers always have accurate information displayed. We work with you to evaluate, set up, and test integrations with their existing back-end systems.

Yes, Gable’s dedicated Managed Services division has technicians available to provide on-site support and repairs if a kiosk encounters any issues. With technicians located throughout major regions across the country, we can dispatch a service call promptly to minimize downtime.

Yes, Gable works with several financing partners who offer leasing programs and solutions tailored for digital signage, kiosks, and AV equipment. This can include flexible payment terms to accommodate a variety of budgets. Our representatives would be happy to discuss the available leasing and financing options for interactive kiosks and directories during the proposal process.

Kiosks can collect anonymous, aggregate data about users such as traffic patterns, dwell times, and demographic trends (estimated age/gender) through integrated cameras and sensors. This data does not involve the collection or storage of personally identifiable information or photographs. Gable only reports high-level analytics to help clients understand user behavior and optimize the experience over time. All data handling adheres to industry privacy standards and regulations.

Yes, Gable provides comprehensive training either on-site or remotely to ensure customers fully understand how to use, maintain and support kiosks themselves.

Yes, Gable provides a turnkey solution. This includes the kiosk units themselves, the housings and all required technology built into the system. The wayfinding and advertising CMS platform that creates the entire experience is included as well.

The maps are developed using site plans and mapping information provided by the client. This information is used to create a 3D map for the kiosk display that helps users orient themselves within the property. Key destinations like stores, food courts, and parking are included on the maps. Gable works with each client to design maps tailored to their specific needs and branding.

The map artwork and layouts are designed by Gable’s in-house design team and software partners. Gable works closely with each client to develop interactive experiences, including the look and feel of the maps. It’s generally initiated from static maps and artwork provided by the customer.

Typically it takes 18-22 weeks from the placement of an order for manufacturing, shipping, software development, testing, installation, and training. However, timelines can sometimes be expedited depending on the needs and schedule of the project and client.

Yes, Gable offers both single-sided and double-sided kiosk units. The appropriate model depends on the planned placement location and whether users will need to access the screen from both sides.

Gable offers kiosks with a variety of LCD screen sizes depending on the location. Common screen sizes include 65 inches for retail malls, 75 inches for airports, and 55 inches for smaller retail spaces.

Yes, Gable’s experienced installation team typically handles the on-site installation of the kiosk units. Our digital technicians work under the on-site direction of our project managers to securely mount the units per engineering plans and local codes. All necessary connections and configurations are performed by Gable to ensure full functionality.

Yes, Gable offers kiosks specifically designed for outdoor use. Our outdoor units are engineered to withstand environmental elements like rain, snow, and wind through features such as waterproofing and corrosion protection. We offer custom canopies and UV rejecting films to keep the temperature of the screens cool in direct sunlight.

The kiosks can be connected in different ways depending on the location. Hardwired connections via fiber are most reliable. WiFi is also supported for locations where wiring is not feasible. As a backup, units can connect via cellular network using devices like Cradlepoints if the WiFi signal becomes weak. Generally most content is stored locally on the kiosk to minimize network reliance.

Most of Gable’s interactive kiosks have an anticipated lifespan of approximately 7 years. The units themselves typically last this length of time with proper maintenance. LCD screens are the main component that needs replacing periodically, usually every 4-5 years.

Yes, Gable recommends purchasing a service agreement due to the significant investment required for kiosk systems. Service agreements provide priority response for service tickets and reduce the cost of repairs. They ensure systems receive routine preventative maintenance to keep all components functioning optimally.

Kiosk housings are typically powder coated for durability, though some custom finishes may be painted. A variety of powder coat color samples are provided to clients for selection based on their design requirements and existing architectural features. All powder coating is done with a TIGER Drylac® Powder Coating.

Gable does not directly offer advertising opportunities or guarantee return on investment for kiosk systems. However, we work closely with advertising partners who can monetize digital displays and provide clients with ROI projections and strategies. Gable helps clients integrate these third-party solutions and maximize revenue potential from their investment.